Los Banos, CA (September 11, 2025) — Thousands of Xfinity and Comcast Business customers across Northern and Central California, including Los Banos, experienced widespread internet outages on Wednesday, September 10, after a vehicle collided with a utility pole in Rancho Cordova around 9 a.m. The accident caused significant damage to network infrastructure, disrupting service in multiple communities such as Fresno, Clovis, Madera, Mendota, Elk Grove, Lodi, and Perkins.
Emergency repair crews were promptly dispatched and worked through Wednesday night to restore connectivity. Xfinity estimates that most affected areas will have full service restored by Thursday morning, September 11. Customers are encouraged to monitor restoration updates and check the status of their services at xfinity.com/status.
The outage impacted homes, businesses, schools, and anyone relying on internet services for remote work or commerce, highlighting the community’s increasing dependence on reliable connectivity. Xfinity has advised residents to use backup solutions such as mobile hotspots during future disruptions, and businesses are urged to consider contingency plans.
No other major service providers were affected by the incident, underscoring the localized nature of the outage. The company is working to ensure the fast and safe restoration of essential internet services for all impacted customers.
